Return and Refund

We have a 14-day return policy, meaning you can request a return within 14 days of receiving your item.

Returns are conditional. Your item must be in the same condition as when you received it, unworn or unused, with tags on, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To initiate a return, you can contact us at business@intec-game.com. Please note that returned items must be sent to the following address: [Intec Gaming - 1801 Flower Ave Unit B6, Duarte, CA 91010]

If we accept your return, we will inform you of the details. Please note that we do not accept items returned without a prior return request.

For any return-related issues, you can contact us at business@intec-game.com at any time.

Damage and Problems
Please inspect your order upon receipt. If the item is defective, damaged, or the wrong item was sent, please contact us immediately so we can assess and correct the problem.

Refund

We will notify you whether your refund is approved after receiving and inspecting your returned item. If approved, please provide your PayPal account as soon as possible, and we will refund you to your PayPal account within 15 business days. Please remember that we only accept refunds via PayPal and do not accept refunds via other methods.

If you have not received your refund 15 business days after we have approved your return, please contact us at business@intec-game.com.