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Refund policy
We have a 15-day return policy, meaning you can return your item within 15 days of receiving it.
To qualify for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.
To initiate a return, you can contact us at business@intec-game.com. Please note that returns must be sent to the following address: [Calvin Chang, 4384 Edenwild Ln, CORONA, CA 92883 US]
If your return is accepted, we will notify you accordingly. Please note that we cannot accept returns without a return request.
If you have any questions about your return, you can always contact us at business@intec-game.com.
Damages and Issues
Please inspect your order upon delivery. If the item is defective, damaged, or shipped incorrectly, please contact us immediately so we can assess and correct the issue.
Exceptions/Non-Returnable Items
Certain types of merchandise cannot be returned, such as perishable goods (such as food, flowers, or plants), customized products (such as special orders or personalized items), and personal care products (such as beauty products). We also do not accept returns on hazardous materials, flammable liquids, or gases. If you have questions or concerns about a specific item, please contact us.
Unfortunately, we cannot accept returns on promotional items or gift cards.
To qualify for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.
To initiate a return, you can contact us at business@intec-game.com. Please note that returns must be sent to the following address: [Calvin Chang, 4384 Edenwild Ln, CORONA, CA 92883 US]
If your return is accepted, we will notify you accordingly. Please note that we cannot accept returns without a return request.
If you have any questions about your return, you can always contact us at business@intec-game.com.
Damages and Issues
Please inspect your order upon delivery. If the item is defective, damaged, or shipped incorrectly, please contact us immediately so we can assess and correct the issue.
Exceptions/Non-Returnable Items
Certain types of merchandise cannot be returned, such as perishable goods (such as food, flowers, or plants), customized products (such as special orders or personalized items), and personal care products (such as beauty products). We also do not accept returns on hazardous materials, flammable liquids, or gases. If you have questions or concerns about a specific item, please contact us.
Unfortunately, we cannot accept returns on promotional items or gift cards.