Frequently asked questions
Does the Arcade 1up Cabinet kit support the Switch's HD output?
YES, it does.
Is the Arcade 1up Cabinet kit compatible with all Switch console models?
This product is only compatible with switch1 and Switch OLED. It supports not only switch but also PS1/PS2/SNES/DC/ Saturn/N64/Xbox/Mini retro consoles by using wireless receiver and HD cable.
Can I use the Arcade 1up Cabinet kit's buttons to control all the Switch's functions?
Except for the Switch's 3D function buttons, other functions like the home button, controller wake-up, volume control, and screenshots all work properly.
Can I install this product on the Arcade 1up Cabinet according to the installation instructions?
Yes, detailed instructions are provided. If you encounter problems during the installation process, we will provide relevant technical support or video installation tutorials.
If I already have an older Arcade 1up Cabinet, can this Arcade 1up Cabinet kit be installed directly, or does it require a specific Arcade 1up Cabinet model?
It is ready for installation and use. For specific Arcade 1up Cabinet models, please purchase the IntecGaming monitor stand for specific Arcade1up cabinet models.
What is the product warranty period? If any quality issues occur during the warranty period (such as a malfunctioning kit or damaged buttons), what after-sales support does the company provide, such as free repairs or replacements?
The product warranty period is one year.Please retain your receipt of purchase and contact customer service with a description of the problem and photos/videos of the issue. We will respond within 72 hours and provide further assistance. If the issue cannot be repaired or the repair cost is too high, we will provide a free replacement of the same model.